BindleSnitch Update: PROBLEM SOLVED – FOR NOW
WE HAVE BEEN ABLE TO REPAIR THE WEBSITE WITHOUT HAVING TO ROLL BACK THE SITE TO A PREVIOUS DATE. WE ARE NOT CERTAIN THAT THE FIX IS GOING TO HOLD BUT RIGHT NOW EVERYTHING IS BACK TO NORMAL.
This is to inform you that we may have to roll back the site again because the recently installed WordPress update has completely disrupted by the back end of the site.
This means that we cannot build new pages, nor can we edit any existing page.
The WordPress organization has been trying to push everyone who uses WordPress into their Gutenberg model. The Gutenberg model – which is a different way of organizing pages – is inherently unstable and opens numerous back doors into the system that can be exploited by bad actors to take over websites. We have installed software that prevents Gutenberg from self-installing.
Around 24 hours ago, WordPress released 5.5 which installed itself automatically without permission. This disabled PageBuilder by SiteOrgin, which is the system we used to build all of the pages in the BindleSnitch system.
We have filed a ticket with GreenGeeks, our hosting company, which has the best support team on the internet, but the only solution may turn out to be rolling back the website once again and blocking the WordPress 5.5 update from installing itself again.
This problem is affecting at least one million websites. Everyone who uses any SiteOrigin plug in could be affected.
WHAT THIS MEANS FOR YOU:
Briefly, it means that we may have to roll the site back several days in order to return full functionality, and that means that your recent articles and comments will disappear again.
We are trying to avoid that eventuality but if we have to roll back the site in order to regain control over the design, then it would behoove you to back up your articles. The easiest way to do this is to simply copy your article in the front end and the attached comments and paste each one into a separate word processing document. You will get a lot of extraneous material this way, but that can easily be deleted. When we are sure that the site is stable again, you can copy and paste the material into fresh posts. You will have to insert the featured image, category, tags and excerpt again.
You can also copy the article from the back end, which avoids the capture of extraneous material but will not capture the comments.
We have already received a preliminary answer from GreenGeeks and we are working on a solution.
We will inform you with a separate posting if it becomes necessary to roll back the site. We will try to give you 12 hours warning, but I recommend that you commence backing up whatever you wish to save now.
This is pretty much the same situation that we eoncountered last week, when we had to roll back the site to regain control over a different functionality. That’s when I was accused to deliberately erasing an article I hadn’t even read yet, but the time limit for that roll back didn’t give me enough leeway to make such an announcement.
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