BindleSnitch Update: PROBLEM SOLVED – FOR NOW
WE HAVE BEEN ABLE TO REPAIR THE WEBSITE WITHOUT HAVING TO ROLL BACK THE SITE TO A PREVIOUS DATE. WE ARE NOT CERTAIN THAT THE FIX IS GOING TO HOLD BUT RIGHT NOW EVERYTHING IS BACK TO NORMAL.
This is to inform you that we may have to roll back the site again because the recently installed WordPress update has completely disrupted by the back end of the site.
This means that we cannot build new pages, nor can we edit any existing page.
The WordPress organization has been trying to push everyone who uses WordPress into their Gutenberg model. The Gutenberg model – which is a different way of organizing pages – is inherently unstable and opens numerous back doors into the system that can be exploited by bad actors to take over websites. We have installed software that prevents Gutenberg from self-installing.
Around 24 hours ago, WordPress released 5.5 which installed itself automatically without permission. This disabled PageBuilder by SiteOrgin, which is the system we used to build all of the pages in the BindleSnitch system.
We have filed a ticket with GreenGeeks, our hosting company, which has the best support team on the internet, but the only solution may turn out to be rolling back the website once again and blocking the WordPress 5.5 update from installing itself again.
This problem is affecting at least one million websites. Everyone who uses any SiteOrigin plug in could be affected.
WHAT THIS MEANS FOR YOU:
Briefly, it means that we may have to roll the site back several days in order to return full functionality, and that means that your recent articles and comments will disappear again.
We are trying to avoid that eventuality but if we have to roll back the site in order to regain control over the design, then it would behoove you to back up your articles. The easiest way to do this is to simply copy your article in the front end and the attached comments and paste each one into a separate word processing document. You will get a lot of extraneous material this way, but that can easily be deleted. When we are sure that the site is stable again, you can copy and paste the material into fresh posts. You will have to insert the featured image, category, tags and excerpt again.
You can also copy the article from the back end, which avoids the capture of extraneous material but will not capture the comments.
We have already received a preliminary answer from GreenGeeks and we are working on a solution.
We will inform you with a separate posting if it becomes necessary to roll back the site. We will try to give you 12 hours warning, but I recommend that you commence backing up whatever you wish to save now.
This is pretty much the same situation that we eoncountered last week, when we had to roll back the site to regain control over a different functionality. That’s when I was accused to deliberately erasing an article I hadn’t even read yet, but the time limit for that roll back didn’t give me enough leeway to make such an announcement.
Koshersalaami
08/18/2020 @ 1:03 pm
Thank you
Art W. Stone
08/18/2020 @ 3:19 pm
Thanks as well.
I can understand with the exorbitant fee you charge to publish that some may feel their toes have been stepped on, and end up ruining their own birthday, but when one’s heroes are the likes of “Amy”, then privilege to lambast is to be expected.
I only comment so will fare well either way.
Good luck!
Ron Powell
08/18/2020 @ 6:21 pm
@AWS;
Quoting a friend doesn’t make him/her a ‘hero’…
Ron Powell
08/18/2020 @ 1:27 pm
@Alan;
Despite what you or anyone else might think or believe, I/we work hard at getting a post published…
Sometimes for hours…
I’m not about to spend hours of tedium redoing work that took hours to complete…
I’m 74 years old today. I don’t have much time left to enjoy whatever there is to experience and appreciate at this stage…
I’m not going to spend time repairing damage that should have been prevented BY YOU in the first place…
I don’t recall any such difficulties occurring on Open or Our Salon…
Your disclaimer re not being a replica of either is quite telling….Especially in an instance such as this..
I hope you can fix or correct the issue seamlessly. I wish you good luck with that…
However, If YOU do lose our work, don’t try to shift o transfer blame for failure to “back up” posts…
If posts get lost or screwed up, the fault is YOURS, and as my good friend Amy might say:
“OWN IT!”
Ron Powell
08/18/2020 @ 2:43 pm
BTW;
No apology for the inconvenience, no hint of contrition regardless of causation…
That’s typical of people who believe that their shit doesn’t stink…
Alan Milner
08/18/2020 @ 3:04 pm
First of all, I don’t owe you any apologies. I didn’t do anything to create the problem, nor could i have done anything to prevent the problem, so how is it my responsibility to apologize for something that did not result from an act of commission or omission on our part.
I don’t actually owe you anything other than mutual respect, something that you are apparently running short of yourself. The last time, I didn’t have time to warn anyone, and I apologized for that at the time.
Ron Powell
08/18/2020 @ 6:36 pm
@Alan;
Good business people routinely ‘apologize’ for incidents and mishaps that inconvenience their customers whether the cause is beyond their control or not…
Customer service professionals offer apologies for occurrences that result in inconvenience or undue burden to the customer as a matter of course…
Lack of sincerity may be an appropriate criticism but the apology is forthcoming nonetheless…
Koshersalaami
08/18/2020 @ 6:47 pm
The difficulties that happened on Open Salon resulted in it turning into Closed Salon. The difficulties here are trivial in comparison.
What is this site costing you? You get what you pay for. Actually, here you get considerably more than you pay for.
Ron Powell
08/18/2020 @ 10:59 pm
@Koshersalaami;
“You get what you pay for.”
Agreed
“This is, after all, social media…”
I wish I could remember who first wrote that comment…
It’s a gem that I’ve repeated frequently…
Alan Milner
08/19/2020 @ 10:25 am
Actually only time that corporations apologize is after they lose court cases. I once shot a shot a guy while hunting. It was his fault. He wasn’t in orange. I did apologize to him, but he also apologized to me for getting between and the deer.
Ron Powell
08/18/2020 @ 6:44 pm
@AWS;
Re “ruining” my birthday…
The occurrence and my comment doesn’t cause a problem…
We’ve lost material before and survived
Trying to copy, cut, and paste posts and comments for who knows how far back is tedium I can do without, birthday or not…
Bitey
08/18/2020 @ 7:00 pm
Happy Birthday, RP! Cento anni!
Ron Powell
08/18/2020 @ 10:53 pm
@Bitey;
Thanks…