Rating McDonald’s Mobile App
When I’m broke or low on funds I look to McDonald’s to get over the hunger hump. If you have the mobile app the deals for meals are quite handy and helpful for those of us who must constantly be concerned with having enough money to get by…
I recently had occasion to rate the McDonald’s mobile app:
My comment on my rating of the McDonald’s mobile app:
“I had the app installed on my android phone… Tried to update as suggested… Update efforts failed… Now, the app wont reinstall… This isn’t the first time I’ve had issues with your app… Correct the issues or I’ll switch to Burger King…. What kind of overall rating do you think you deserve?”
To my surprise I got a reply:
Please contact the McDonald’s Global Mobile App Team at “1-877-334-4332 during our regular business hours (7:00 a.m. to 7:00 p.m. CST) Monday through Saturday, and reference case #20735810.”
My followup communication:
“I called the number provided in your response to my comment. I thought that I would get some kind of tech help or support regarding my issue/problem.
What I got was a customer service woman who claimed to be located in ‘West Texas’.
I believe she’s located in the middle of the Pacific Ocean somewhere in the Philippines…
She tried to drag me through a perfunctory intake process that was designed to make me feel as though something is being done about my concerns.
When I insisted on being connected with someone with technical expertise, she became rude, crude, abusive, disrespectful, insulting, and indifferent.
Rather than listening to what I had to say, she continued to talk over and through my comments and requests.
She actually kept telling me to retrieve information from the Mobile App as I had to repeatedly tell her that I couldn’t upgrade or reinstall it.
A totally frustrating and annoying happenstance….”
I continued on as follows:
“I am a 75 year old retired teaching attorney and Air Force veteran.
More than 60 years ago, the very first corporate payroll job I held was the after school part time job I had at McDonald’s.
My loyalty to McDonald’s is borne of the nostalgia and reminiscences of times experienced more than a half a century ago when a full meal consisting of a burger, fries, and a shake cost less than a dollar.
The quality of the food, preparation, and service was more than superior to what you’re offering today.
Way back when there was only one ‘ golden arch’, the burgers were real beef and the shakes were real milk.
McDonald’s built it’s national name, reputation, and global success on the high quality of the food, service, and work ethic of thousands of youngsters, like me.
What McDonald’s offers today simply cannot compare or compete with what McDonald’s once was….
All that is left of the McDonald’s, to which I’ve remained loyal all this time, is the iconic ‘Golden Arches’ and the recognizable color scheme of the restaurant exteriors that perforate the landscape all over the world…”
Today I was able to reinstall the McDonald’s Mobile App…
I don’t know for sure if my comment made a difference, it does seems that way because, I also received an email inviting me to join the McDonald’s Customer Service Advisory Board…
I’m certain that it’s a marketing gimmick full of product surveys and service questionnaires all of which are designed make McDonald’s look a whole lot better than it can possibly be…
They’ve gotten all the advice and input they’re ever going to get from me without the benefit of a salary and the freedom to tell the truth…
I know that it “ain’t gonna happen”.
Ray Kroc would never approve of selling the basic burger for 15 cents.
08/06/2022 @ 4:16 pm
How did you find working with the revised layout for the posting page?
When I resort to fast food hamburgers, I usually resort to Burger King…but I also remember when Whoppers were juicy and full of flavor, instead of the dried-out hockey pucks they serve up now.
Last night, after exhausting every other possible restaurant choice, we ended up at Linburgers, a local restaurant chain that serves up freshly ground 1/3 pound beef burgers cooked to your order in 52 variations and toppings, plus small side order. Two burgers, two glasses of Seltzer: $40 with tip. That’s what a midrange hamburger costs in Florida these days: $13.00 plus tax.
08/06/2022 @ 5:03 pm
Alan,
Re the ‘new look’ layout:
The check list is snappy and helpful.
The revised layout brings the whole posting process together quite nicely…
Well done!
08/11/2022 @ 11:51 am
Thanks for the feedback. I am trying to make it easier to use Bindle. It amazes me that it took me this long to realize that I could streamline the format. BTW, I just upgraded to the current version of WordPress – we had fallen behind by several revs – so you may see some other improvements based on those changes.
08/06/2022 @ 5:11 pm
Re the price of a ‘midrange’ burger in Florida…
13 dollars is a bit much…
My limit for ANY burger anywhere is 8 bucks…
The McDonald’s double cheeseburger ‘buy one get one’ deal @2.49 is about as good as it gets as far as fast food “hockey pucks” go…
08/08/2022 @ 3:48 am
Really?
So there’s CASH FLOW + QUANT FLOW — an abacus click up the creek — legs of frogs: howling dogs — our bright moon — high noon: pause that refreshes — readers in shadow; laser beams: mud upon hogs! Just so those in the know (terra firma) say silent prayer & Godspeed! Anne Eisenhower, like dreamers do!
08/08/2022 @ 7:13 am
Yes jpH, REALLY!
Frutcakes and rattlesnakes at CPAC celebrate the lie and sing Carry Me Back to ‘ol virGINNY and MAGA mice and men(?) see an America made great again by putting pro life and pro guns into their recipe for antidisestablishmentarianism…
08/10/2022 @ 10:48 pm
I use the app for speed and because McDonalds doesn’t do a great job at staffing the registers since COVID. My wife loves McDonalds unsweet iced tea and an occasional fountain Coke, the reason being that McDonalds brings in their own water for cold drinks rather than relying on whatever comes out of the tap. Now I can pay for the drink in my car and, at the branch we use most often, walk in, grab a cup, fill it, and walk out having already paid for it and not having to wait for anyone.
For fast food there are a lot of other decent choices. Arby’s makes a decent cheap and not very fattening roast beef sandwich, among other things. Wendy’s serves baked potatoes, chili, and a surprisingly good and healthy apple pecan salad. No guilt at all eating that. McDonalds had good salads for a while, their old chicken Caesar was healthy and enjoyable, but they discontinued those. That or I go a step up and get something at Panera, but their drinks could be better.
08/11/2022 @ 10:45 am
Kosh,
I find that there’s more wrong with services at McDonald’s than there’s right.
However, my choice is predicated on price and convenience…
For instance, the McDonald’s here in Atlantic City offers a free chicken sandwich every time the Philadelphia Phillies win…
So far, the Phillies are doing fairly well this season (62 – 48), so I’ve managed to eat for free a couple of times a week…
AND, I’m not a big fan of chicken at a burger joint…
08/11/2022 @ 11:48 am
We’re actually fans of Arby’s – but not their roast beef sandwiches, which suck. One of the things I hate about Florida is that it is impossible to get a good New England Style roast beef sandwich here…but Arby’s actually makes a number of great sandwiches, including a really good Ruben for $6.29, and a quite acceptable lamb gyro for $4.89. What really amazes me about Arby’s is that their bread is both really good and really fresh, even the pita…and it is practically impossible to find real pita in Florida.
08/11/2022 @ 2:04 pm
Ol’ McDonald had a farm alright {…} just learned there are 18,332 stores in North America. I generally try to tip at least a buck but my cargo shorts have more pockets than Minnesota Fats left or right front-back Velcroed and besides, I’d rather have, say, a Cosmic Apple than those large fries. Interesting that navel oranges are never proffered and only in several moons do the window foodies salt-up those umm-umm OMGoodness sweet potato waffles! Wolf-wolf and hark spark!
And it would be wonderful if every-THANG, every ‘price’ did not end in ‘9’.
I MEAN CHICKEN FEATHERS! pluck-cackle & PUCK! Helsinki! If I could get Roger Miller on speed-dial I’d ast
him if God didn’t make the little green apples WHAT DID?!
Ontheotherhand TIME does accelerate after the 4th of July … need I mention school’s out for summer? Come on now! Walk in the rays of a beautiful sun {…}
Special orders don’t upset US!
jpHart
[Catfishing beneath a willow tree on the banks of Ol’ Man River]