Don’t Try It…Until You Knock It
Say you’re a real estate agent, and you want to show your client some properties. So, you see a property that the client might be interested in, and you call to set up an appointment with the agent on the sign. The agent clears the day and time with the homeowners so that they can vacate the premises for the prospective buyers to walk through. Simple enough, right? We all have the days of the week memorized by, oh…1st grade. Since realtors and homeowners are decades beyond the 1st grade, we can safely assume no confusion there. Also, there’s that tricky clock. A bit more complex than days of the week because there are 24 possibilities…and if you divide the hours into halves, maybe 48 possibilities. Somewhat daunting, but the numbers repeat every day, so after some time, you have those memorized too. Let’s say…also 1st grade.
Ok, so, to make the process more simple, the homeowners realtor attaches a key box to the front door, which receives a code that presumably the buyers realtor can have, and get access to a key to open the door…to show his clients around. Simple enough. Day of the week. Time of day. Key box. This is not rocket science.
Ok, unforeseen, huge problem number one. What do you do if you arrive with your clients 20 minutes early? Your appointment is for 2:30. It is 2:10. You have the key to the door in your hand. What do you do?
There are so many options. This must have been how it became so tricky. You could go back to your car and drive back home, but that would likely take entirely too much time, and you’d miss the 2:30 appointment. You might start a fire in the front yard, and hope the homeowners see it and come out, and then you can ask if they are ready to leave. That’s more than mildly illegal though. That might be trouble for you and your client. I know. You have the key. Just unlock the door…(20 minutes early) and start walking in. That way you’re not late. No need for matches…or a criminal lawyer. That’s the choice, right?
Well, here’s what happens if you do that. The big oaken door that you have opened without notice gets slammed and locked in your face, and you are referred to your handy timekeeping device. Simply opening the door is not a good choice. The homeowner might be a former cop, he might be a former Marine. Hell, he might be both. He might be sitting next to his .45, since he is planning to take it with him, since strangers will be walking around in his house while he is gone.
When I was growing up, houses had doors, doorbells, and door knockers. I can’t think of how many doors I have approached and either rang the doorbell, or knocked. I did it as a kid delivering newspapers. I did it as an adult as a police officer. I have done it on neighbors doors, and I have done it on family members doors. I’m right handed, so I usually use my right index finger to ring a bell, and I usually knock with the knuckles of my right hand. I guess I’m pretty good at it. I’ve never had much of a problem knocking or ringing. I once rang the bell at Madonna’s house in Hollywood, and she came out…after her bodyguard answered the door. This custom works in foreign countries too. It transcends language barriers and religious differences. Blind people can hear bells and knocks, and deaf people have systems arranged so that the lights flash, so they can be alerted that someone wants to come in. Knocking and ringing is a widely accepted and practiced custom.
Today’s realtor just keyed and walked in. 20 minutes early. I know the country is handling some pressing issues lately. Should we go back to offices, or work from home. Should women be allowed the autonomy of their bodies or should the government own their uteruses? Should a former president be allowed to share military secrets with guest randos at his janky club…to impress them? Maybe. I don’t know. That’s a hard one. But…knocking? Whatever happened to knocking?
Ron
06/14/2023 @ 8:03 pm
Ralph Yarl was shot after his parents asked him to pick up his 11-year-old twin brothers and he mistakenly went to a home in the 1100 block of Northeast 115th Street instead of Northeast 115th Terrace in Kansas City, Missouri, police said.
Maybe he should have knocked on the door instead of ringing the door bell.
Or, do we now need to make confirmed appointments in order to make an honest and innocent mistake?
Bitey
06/14/2023 @ 8:35 pm
Wow, that may be the biggest buzz kill you have ever attempted, but I’ll indulge it.
Your final sentence asks about an “innocent mistake.” As tragic as the Ralph Yarl incident was, this post doesn’t involve an innocent mistake. This incident involves an informed lack of judgement and really poor practice. In this case, the realtor made an appointment, new of the correct time, was aware of his early arrival, failed to take into account how his actions did not correspond to his agreement/appointment…etc. That does not meet the definition of “honest mistake.”
Secondly, the realtor did not knock. The realtor did not ring. The piece made reference to the worldwide practice of a particular custom, that custom being alerting the residents of a home about your arrival by knocking or ringing. Entering without knocking or ringing is far more dangerous than communicating your intent to the home owner.
I could go on and on about how they are different, and I don’t seek to defend the person who shot Ralph Yarl, but an appointment means that there is an expectation. That basically involves someone being at a certain place, and a certain time. In the real estate example, a certain procedure was set up so that that appointment could occur smoothly. Unilaterally making the change only makes confusion. Following the plan eliminates the confusion. Knocking when you have purposely deviated from the agreed plan reduces confusion.
Most people can read this and see the light hearted humor intended. You use the occasion to raise the murder of a boy, in a way that has no more relationship to this than the fact that it occurred at a house and in front of a door.
Whatever happened to humor?
Ron
06/15/2023 @ 10:15 am
Bitey,
My comment was a tongue in cheek reaction to the general state of affairs…
Although he was shot twice by the homeowner, the young man wasn’t murdered.
He survived the horrific incident…
“The homeowner might be a former cop, he might be a former Marine. Hell, he might be both. He might be sitting next to his .45, since he is planning to take it with him, since strangers will be walking around in his house while he is gone.”
In your scenario, would the homeowner have been justified in shooting the realtor (or potential buyers) due to the realtor’s error in judgment?
Bitey
06/15/2023 @ 10:32 am
My father used to say, never walk to the edge of a cliff and peer over because you may fall off. Is that about whether or not falling would be “justified”? No. It is about cause and effect, and probabilities. In learning to drive, I was trained to wear a seatbelt. I’m sitting in a parking lot right now wearing a seatbelt with the engine off. Does having it on “justify” a car accident? No. It’s about prudent behavior. It has zero to do with justification. Similarly, entering a home unannounced is not a prudent action. You don’t do it because of what may happen, not as a justification one way or another. Thus, your version of “tongue in cheek” wasn’t that at all. It was a sermon about shooting a real estate agent which didn’t happen, nor would it in my case. The post said that I closed the door and locked it.
Are you banned from comedy clubs and movie theaters?
Ron
06/15/2023 @ 11:06 am
“Are you banned from comedy clubs and movie theaters?”
No…
And I don’t frequent them or the myriad of social media channels they seem to appear on…
To me, a good deal of the contemporary comedic subject matter is either infantile or irrelevant…
Bitey
06/15/2023 @ 11:16 am
The question was more rhetorical. It was meant to imply you having a hard time with humor…in the sensing it aspect.
As for the last two comments…Quod erat demonstrandum.
Ron
06/15/2023 @ 11:12 am
Dave Chappelle is no Dick Gregory!
Art Stone
06/15/2023 @ 2:41 pm
Realtor is a copyrighted word and as such should be capitalized.
Wink.
Art Stone
06/15/2023 @ 2:42 pm
BTW: The title of this piece is quite clever.
Bitey
06/15/2023 @ 3:50 pm
Thanks, Art. All part of the fun.
Ron
06/16/2023 @ 12:07 pm
Hey Art,
The term REALTOR® has one, and only one, meaning:
REALTOR® is a federally registered collective membership mark which identifies a real estate professional who is a member of the NATIONAL ASSOCIATION OF REALTORS® and subscribes to its strict Code of Ethics.
The single most important rule governing the MARK is that it may only be used to convey this meaning, and never used to convey another meaning.
Thanks for the heads up and reminder…
Bitey
06/16/2023 @ 12:30 pm
Cool.
Now, do prig.
Suzanne
06/16/2023 @ 5:06 pm
[dodging flying fur bits]
Bitey, selling my former house was the second most stressful year in my life, after cancer year. Showings are intrusive, and for an introvert, hell. My broker made me put away everything she deemed weird, which meant basically I filled my closets with the contents of my studio, and forgot where everything was when I needed it. I kept a book in a bag and when there was a showing, headed to my adopted chair in the library.
Multiple times I came home to find people still there. One couple had rolled up the living room rug to check if the floors were really wood, even though I’d said, they were wood. Another buyer poked a screwdriver into the foundation beam to check for rot. Another sent a roofer to check the roof, without asking my permission. I was working, heard someone up there, came out and saw a ladder against the house, roofer tromping around. Some yelling occurred with that one, and I told the buyer I’d never ever never sell my place to him. Some made demands with their offers: seal basement, certify the chimney, cut down backyard tree. The house was built in 1780, and in a house that old, there’s always something to fix. I said no to all, ended up getting a couple grand under asking, but it was worth it.
Expect hell for awhile, but better life awaits on the other side. A year from now, I bet you’ll be happy you suffered through.
Bitey
06/17/2023 @ 8:28 am
Thanks. I hope so. This period truly sucks.
Anna Herrington
06/18/2023 @ 1:16 pm
As if there’s not enough stress with packing up and moving…!
My mother was a realtor, she always had clients either wait in the car until appointment time or they’d meet at a nearby coffee shop and buy them coffee/pastry or something, figuring people were in a better mood post-snack.
When I sold my former home, it was similar to your experience, sadly, with one realtor walking in after I’d cancelled appt. hours before due to fever. I threatened to share my fever with her and made them take off the lockbox. I figured I’m supposed to be in charge. House sold even with their dire warnings it never would unless that $%^%$ lockbox was in place.
Good luck, and hope your house sells to good folks.
Art Stone
06/18/2023 @ 2:11 pm
Anna and Bitey,
I was a Realtor for 30+ years.
I listed with an agent who I had trained. His license was at a different firm than mine. He is still a friend and far more financially successful than I was.
He had several instructions. I told him I would not accept any offer from a Buyer who identified with an “LLC” after their name. I was told that is discrimination but it is not a protected class. I refused to receive any inspection reports. All inspections were allowed if paid for by the Buyer. My Broker said I couldn’t do that because if it showed up in e-mail it was “received”. I disagreed as it was not constructive receipt. The sales agreement said I had to be provided a copy if requested. I did not want a paid opinion that I would have to disclose to another Buyer if the sale did not close.
I had the house painted, a portion of the sewer line replaced and insisted that an addendum be submitted with the sale that included certain items of personal property I did not want to remove ( biggest regret was an inch thick three piece sale pool table from the mid-’60’s )
I was not willing to discuss any portion of their inspection reports either. It is only about money anyway, so I suggested I be presented with an addendum naming a certain figure they wanted as a credit from me at closing for their closing costs and pre-paid accounts. I acquiesced to a $5K credit.
Selling without emotion is difficult which is compunded by willy-nilly requests.
After 5 years they sold, asking my former neighbor to ask me how to disassemble the pool table as their Buyer did not want it left behind. I gave a phone number of a firm I knew that sold re-furbished vintage tables.
Ha ! I knew they would be goofy. No prescience, just experience.
Art Stone
06/18/2023 @ 2:14 pm
“inch thick three piece slate”
Bitey
06/18/2023 @ 2:41 pm
And to think, all of that annoying distress could have been avoided with a simple knock…a custom as old and as widespread as doors.
And…to think, there was no attempted murder in this story, so to raise the tragedy of Ralph Yarl is only an insult, and not…cheeky.
And…to think, perchance to think, it was a former lawyer who couldn’t discern the difference between the mind of a homeowner answering a doorbell with a gunshot, and another homeowner answering a door swinging open with no notice WITHOUT a shot. How do those details make that insult necessary?
Anna Herrington
06/18/2023 @ 7:19 pm
While many to most realtors might reply: “Why knock? We have the lockbox. Our entitled-to-enter pass.”
Hope the rest of this venture goes smoothly, and may only polite realtors arrive at your door.
Bitey
06/18/2023 @ 9:05 pm
Yeah, maybe I’m crazy. But…here’s how I see it. The agent made the appointment for 2:30. EDT. It was 2:10. EDT. So…since the appointment was still 20 minutes away…the box doesn’t mean enter whenever you choose. Maybe I don’t understand these things. Things have changed a lot since I had the world all figured out. Actually, part of the reason I wrote the post was that I was testing my own sanity. The way I remember it, 2:10 comes 20 minutes before 2:30. So…the appointment had not begun. I keep bumping up against that wall. And…dude could have knocked, just in case I did not get the memo that 2:10 now comes AFTER 2:30. Just in case…there are always knuckles and wood. But, all around, it seems like the world has lost its rabbit-assed mind. Putin wages a war against another country, throws people in jail for calling it a war, and then claims victimhood. Donald Trump becomes president. Covid made everyone crazy. Lots of shit has changed. I just didn’t know about the new, random numbering of hours and minutes on a clock, and…what happened to knocking?
Suzanne
06/19/2023 @ 7:54 am
Anna! Good to see you.
Bitey, adding to topic drift, the world does feel packed with meanness, unprecedented occurrences, dread, and a huge quantity of terrible news. I feel 75% more anxious all the time. If someone walked unannounced into my container of safe personal space, I’d slam the door and simmer too. You’re not crazy.
Selling/buying a house and moving are up at the top of stressful life events, along with divorce, serious illness, and death, yet it doesn’t get the same support. Feeling tired/angry/sad/invaded is a logical response. Poke a beehive or grab a branch from a beaver lodge and see what happens. Humans are the same. You’d think brokers would consider that an aspect of their business.
These days I feel too old and small to respond to the building collective aggression. Smaller individual aggressions, like a broker walking in twenty minutes early, are more resolvable. I liked Anna’s suggestion to leave a note on the lockbox, even if they only pay attention to it half the time. Or perhaps doing away with the lockbox? My broker was the only person who could show my house and had the only key. Countering showings with self care helps. My default is a walk. It might start out as an angry stomp or anxious ramble, but something will inevitably catch my attention and slow me down.
It’s a sellers market right now, so Bitey holds many cards. In my area, some sellers are asking buyers for ‘love letters’ which detail why the seller should pick their offer, like the emotional equivalent of a bidding war. Even renters are being asked for these letters–in the second highest priced market in the US. Anyway, in these conditions, most prospective buyers aren’t going to make demands with their offers, so hopefully you’ll get to skip that.
Anna Herrington
06/19/2023 @ 1:14 am
You’re not crazy.
“Lots of shit has changed.”
So true. I am chronically amazed at how rude or thoughtless people can be – and are, then I check myself and think, am I the old lady shaking my cane now? This is how it happens?
But I don’t think so. (And I’m not that old, or that rigid in my thinking.)
Honor, behaving honorably, seems to have left the building, there’s a global epidemic of crassness, and the world really has lost its mind.
Post a notice? “Lockbox users: always knock first.”
Since minds, and basic sense, have gone missing…
Suzanne
06/19/2023 @ 8:04 am
Anna I am starting to wonder about that too, becoming an old lady screeching at kids, except it’s not kids, it’s politicians and people who view chaos and unkindness as entertainment. The place I notice rudeness and aggression the most is crossing the street. Cars used to stop at crosswalks for pedestrians. Now it seems they speed up and yell an expletive at you.
Art Stone
06/19/2023 @ 1:30 pm
I live in a tourist town. Crossing the street is a test of faith and a colossal challenge. Expletives are often the way drivers attempt to hurry along the walkers. It’s weird.
On topic: My listing agent was able to remotely disable the lockbox until the appointed time arrived. No early entry that way. Is that an option for you?
Bitey
06/19/2023 @ 2:39 pm
I do know that my agent gets remote information on who comes and goes from the device. I don’t know if she can control access. And, because that last visit was such a pain in the ass, we have decided to buy a townhouse outside of town, and just keep the place and sell with no hurry. We put a bid in on a place today, and if we’re lucky, we can just leave, and they can come in here and give each other colonoscopies on their own schedule after we move out.
Suzanne
06/19/2023 @ 3:44 pm
This is a terrific solution! An extra cost but total investment in peace of mind. You can also take your time looking for a perfect place in DC. IN a way, the realtor did you a solid.
Art, also live in a tourist town, and there has been a distinct change in tourist attitude over the past several years. We’re treated like a Disney theme park, our doorsteps as places to take selfies, and sidewalks and yards as places to toss trash. During covid, there was a media blitz telling tourists to stay home. Trains did not stop at our station and parking lot gates stayed closed. Restaurants, museums, bookstores, all closed. Festivals and public events, cancelled. Several hundred thousand people came anyway, walked around the closed storefronts and empty streets, then left one star online reviews saying that there was nothing to do here.
Mowing down pedestrians happens year round though. Three people killed this year. It’s real.
Art Stone
06/19/2023 @ 1:30 pm
I live in a tourist town. Crossing the street is a test of faith and a colossal challenge. Expletives are often the way drivers attempt to hurry along the walkers. It’s weird.
On topic: My listing agent was able to remotely disable the lockbox until the appointed time arrived. No early entry that way. Is that an option for you?
JP Hart
06/20/2023 @ 2:07 pm
Knockers-nickers: rap-tap nuckel ah-HONEY-sap! Cash on cracker barrel U WHOOOdoo wha diddieeek B4 eye or eye afore score hash tags in a can PETER PAN it is your #UNO fan like who dew lolly pop and belly dive flop ARE U INN? Tin glint like GunGA din? I’ve a redwood sliver in my archilles tendon (paws) on the road to my horizon & I’m gonna B {…} just dreampt of John Lennon & a perfect blood red Cardinal strongly clawing the Once Upon a Time willow peered so now I gotta go peddle those painted kites! Don’t IT ALWAYS SEEM TO GO away back to GREEN DOOR whence one was in vitro vs in vivo — vivo Las Vegas? Did I wake you UP? Just me and the pup … HEY: ‘ … between the crosses … 👁… row on row … ‘ LO;}
koshersalaami
06/20/2023 @ 5:59 pm
The solution might be to deliberately hang around naked near the front door until the appointment time with a realtor you know has a history of that. Such a thing would cure the practice quite quickly.
I don’t know why the Hell someone wouldn’t knock first. The first thing I’d wonder is whether the occupant is home.
Or, perhaps even more simply: “Were you hoping to catch us naked?”
I do like the title. And it’s a pity to watch this developed a sense of humor go straight over a head.
Suzanne
06/20/2023 @ 6:41 pm
Can I change my vote from the polite note on the lockbox to this?
Chilling in a big lounge chair facing the door, with a newspaper strategically placed. When realtor barges in, lift the paper with a smile.
P.S. enjoying Kosher’s bad boy side!
Bitey
06/20/2023 @ 6:54 pm
Suzanne, that has screenplay written all over it…so to speak. And yes, Kosher’s commitment to the farce is especially amusing.
The protagonist, before covering his face completely says: please remove your shoes.
koshersalaami
06/21/2023 @ 9:00 am
You’re right. That’s the right line.
Bitey
06/20/2023 @ 6:36 pm
Thank you! I felt like I have not been able to exhale until someone said, “I don’t know why the Hell someone wouldn’t knock first. The first thing I’d wonder is whether the occupant is home…”, or something like it. Honestly, I was beginning to wonder if the practice wasn’t a regional peculiarity or a family custom or something.
My solution has arrived. We purchased a townhome in Alexandria today, and we are going to just move before our house has sold. If we love it, we’ll stay. If we don’t, we’ll move into the city in a year or so.
Now, we are down to the conversation about how to tell my mother-in-law about the moving date…which we have not absolutely determined yet. I said, we can tell her today, or we could never tell her. No biggie. She took the announcement that we were moving with a shrug, so I thought, she won’t care one way or another about the date. My wife, on the other hand, says that the shrug was a show, and that my mother-in-law has been racked with anxiety about us leaving. (She complains to my brother-in-law without saying anything to us). In addition, we have some aunts, uncles, and cousins who want to know. I said, we can tell them now, and my wife said that her mom would be irate if she learns after anyone else. (I don’t know why my wife asks me when she already has the answers). So…I guess we’ll be telling my mother-in-law soon that we’re leaving in about a month…which is as definite as we can be right now.
Suzanne
06/20/2023 @ 6:48 pm
Congratulations!
Welcome to the land of the radical left Marxist East Coast urban elites!
Bitey
06/20/2023 @ 7:07 pm
Thanks. When I get there I have to contact George Soros and see if I get a raise for my liberal voting subsidy.
koshersalaami
06/20/2023 @ 11:59 pm
Did you go crazy and buy in Old Town or further out?
Bitey
06/21/2023 @ 4:59 am
We bought further out. We are just a few miles from Mount Vernon (of George Washington fame). We really liked Old Town, but it is prone to flooding, and since Amy is one of the government experts on climate change, it would be really bad form if we moved into a home that flooded right away.
As for the torpedo factory, the next time we are in Alexandria will be the first time. We decided to take the plunge and just move before Ohio completes ‘the Anschluss’ with the Confederacy.
koshersalaami
06/20/2023 @ 11:59 pm
and is the Torpedo Factory still full of artist studios? I haven’t been there in ages.
koshersalaami
06/21/2023 @ 9:02 am
Concerning knocking: The agent should have knocked on the door at the time of the appointment, let alone early.
Art Stone
06/21/2023 @ 10:22 am
When I trained agents on decorum my suggestion was that they pull up 5 minutes early when going to obtain a listing.Turn off the radio and wait. Review your notes and stay off the phone. The client will be home looking through the window blinds like Gladys Kravitz. One minute before the appointment is the time to get out of the car, drag a comb through your hair, straighten your lapels etc, and then walk to the door. Ring or knock at the door when the appointment time has arrived. This method beats all the scripted nonsense you will be taught,
Bitey
06/21/2023 @ 3:04 pm
The fundamental question in all of ethics is the balance between what one can do versus what they should do. Sometimes they are aligned and often they are not. And in a society like ours that cultivates narcissism, it seems that many people lean toward what they are empowered to do rather than what they should do. The way this agent handled the key and lockbox makes me wonder how he handles money, driving, employees, etc.
JP Hart
06/22/2023 @ 1:01 pm
Silence is golden unless the bell tolls: memento mori Carpe Diem … got any aphorisms and aphrodisiacs? ‘“What is time? If no one asks me, I know. If I need to explain it, I don’t know anymore”’ Augustine
JP Hart
06/23/2023 @ 6:22 pm
Everytime Beulah and Gloria and I flipped a joint we’d bake bread
minimally for seven days prior to showing — one never knows how the coin toss goes — luck often must be a 7th scent — I mean sense; I guess you know the tune {…}